IDM MCC21-T Dual Handle Touch Command and Dispatch Console | Integrated Communication

IDM MCC21-T Dual Handle Touch Command and Dispatch Console

I       Overview

The IDM MCC21-T Dual Handle Touch Command and Dispatch Console utilizes an industrial touch screen all-in-one machine. The main unit is equipped with an industrial control motherboard, and the touch screen is a 21.5-inch widescreen LCD touch screen, along with two IP dispatch telephones.

This professional desktop touch screen console supports real-time viewing of communication resource statuses, touch-control dispatch operations, multi-channel concurrency, quick decision-making, and precise command. It features dual handles and hardware dialing, enabling multi-channel communication, one-key hands-free operation, and multi-touch support.

II       Specifications

III       Product Functions

n    Voice Dispatch, Video Dispatch, GIS Dispatch, Video Surveillance, Intercom Function, Voice Conference, Video Conference, Voice Broadcasting

n      File Broadcasting, Message Commands, Plan Dispatch, Video Wall, PTZ Control, Emergency Call, Track Playback

n        Force Join, Force Release, Call Pickup, Transfer, Listen In, Hotline

n   Supports three concurrent calls, call channel switching, temporary intercom, expanded dispatch screen function, one-key PTT intercom, multiple number merging, unattended operation

n      Supports TianTong SMS location function, with real-time positioning when online; supports active query and automatic reporting when offline

n       Supports BeiDou satellite SMS sending and receiving, and BeiDou SMS location function

n   Voice Dispatch Functionality: Call, intercom, force join, force release, listen in, call pickup, mute, multicast, broadcast, conference, emergency call with sound and light alarm prompts

n       Status Monitoring: Ability to indicate user status via icon color and text: call, ringing, in-call, offline

n     Call and Communication: Dial call, answer incoming call, multi-line switching, left/right handle call switching, selectable internal or external audio input/output source

n      Video Dispatch Functionality: Video surveillance, video conferencing, video forwarding, video distribution (video wall), video recording, video snapshot, video splitting

n    GIS-based Dispatch: Map loading, moving, zooming, real-time user location display, user trajectory tracking, geofencing, single or automatic multiple wake-ups for offline members, direct user calling, and video viewing on GIS maps

n         Supports USB intercom microphone input and one-key intercom functionality

n      Monitoring Functionality: Displays for missed calls, unregistered status, call queue status, communication fault alarms, and fault log management

n    System Management: Group management, account management, multi-level permission management, hotline management

IV       Software Interface Functions

Voice Dispatch Interface

Audio-Visual Dispatch Interface